Institucional Profile

The main objective of CITOLAB is to give its clients reliable results in the shortest possible time and that the client is completely satisfied with the service he or she receives whether it is from the secretary or is the timely delivery of lab results to a doctor or patient.

He is safe in the knowledge that corrective action will be taken the moment that any error is detected and that, we are committed to having fully qualified staff through continuous training.

Misión

It is the mission of Clinical Laboratory CITOLAB to provide a service that is transparent, responsible and attentive; and to use the appropriate, available and accessible technology to give lab reports with results that can be trusted and that meet the quality requirements that ensure that decisions can be made.

Visión

To exceed our clients’ expectations with regard to the efficiency, punctuality and reliability of our services through the use of the latest available technology and the continuous training of staff.

Quality Policy

Our quality policy is based on the 17025-2005 Norm for Quality Assurance in Clinical Laboratories:

It is a private business that provides services to doctors, insurance companies, businesses and out-patients. Our goal is to provide a high-quality and efficient service through the implementation of a quality control policy, up-to-date methods and modern equipment thus ensuring reliable results.